We made the appointment on time, so it worked out ok in that regard. Upon entering it was a fairly sizable location, but seemed smaller than what I expected. We were greeted shortly after entering by a friendly lady, who proceeded to take us to the corner of the building, and let us know that this section was the Ryan Homes portion the rest was for other companies.
The layout was a rectangle at one end in front of some windows was a large high table, with laptop out on it, and a few tall chairs. Along the walls on the left was hangers with carpet samples, and the right was hardwood for samples. On the back wall across from the table was some tile options on flip panels and some wood spindle samples next to that. In a recessed section in the front right was some more tile samples.
As the lady from the flooring company started to flip through papers she mentioned our counter had not been selected and should have already been. She informed us our Sales Representative would have to take care of that as it was not part of what they did for Ryan Homes. She did have the samples so we were at least able to use then as a guide when looking at swatches of the other items throughout the home.
We felt that we had a head start on things as we had seen some flooring and tile upgrade ideas in a home our sales representative walked us through. So we had already applied the upgrades to the level she said it was, and as such we expected going in to have no need for further upgrades. There was a discrepancy between what our SR had indicated and what was listed at the flooring company. We were upset but pressed on as we really liked the Memories flooring. This will look great in our Kitchen and morning room. The item on top will be our kitchen counters.
Second Bathroom and Powder Room Flooring (Another Memories Pattern)
The master bathroom was one of our major focus as we sacrificed the bathroom when we bought our first house, and it was time to have the one we really wanted. We originally were taken to just a white tile on the back wall, which we were informed was the upgrade level we selected but that wasn't going to work so we asked what else was available. Once again it was an upgrade we weren't expecting as we came in with the understanding that we had already upgraded to at least a color tile choice. Pressing on once again we just loved the tile, but were getting more frustrated.
The carpet was a surprise we were shown only five carpet options none with stain guard and all a shade of tan, with most of them more cream than brown. We were looking for something in a medium brown, but it was not an option in the base level. The next level up was around $1400 additional which was now was outside our budgeted price range since we had do the unexoected upgrades to the other floors.
We left a ittle shocked but plan to reach out to our SR and see whats up on how the information was different between when we talked and when we went to the flooring!
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